Top 10 Strategic Technology Trends for 2020 – Gartner
Hyperautomation, blockchain, AI security, distributed cloud and autonomous things drive disruption and create opportunities in this year’s strategicRead More…
Year: 2020
AI – From Jobs to Super Jobs – Deloitte
As organizations embrace and adopt robotics and AI, they’re finding that virtually every job can be redesigned—creating new categories of work, inRead More…
CRM Predicts – By Gartner
New digital business models and improved AI maturity are profoundly changing how organizations serve and engage their customers, and how they manage tRead More…
Modernizing your CRM
CRM technologies are over two decades old. Companies first used them to provide “inside-out” efficiencies; operational efficiencies for sales, marRead More…
CRM Trends 2019-20
Successful CRM is not only about features and functions or internal efficiencies. It’s about better serving and supporting customers during their engaRead More…